Digital Healthcare: Case Study - NHS Website with AI symptom checkers
When clinical software supplier InferMed Ltd won the prime contract for the NHS’s new AI-based website, they asked us to lead the project.
Delivery target was just 6 months, half the time originally planned, and the people involved were spread geographically, with complex cultural and commercial relationships.
Delivery is really about people – in this case we forged a single team across all stakeholder groups and locations then motivated people to deliver very effectively.
- A world first in AI-based healthcare for public access
- Agreed solution delivered to NHS on time and budget delivering £65M savings in first year - 1000% return
- Innovative design meant the site was successfully handling a 350% overload without extra cost
- A Queen’s Award for Enterprise in Innovation plus 3 other awards
“Andrew is a determined and energetic project leader whose professional approach and interpersonal skills were well used in negotiating competing priorities and liaising with the many varied stakeholders required to get this business critical transformation project completed. His experience, flexibility and good humour were greatly valued during this challenging work.”
Glen Forde - Supplier Project Manager